Using Technology to Increase Customer Value, presented by Matt McNulty of Batesville Canada Ltd.
PLEASE NOTE: The time for this webinar is our normal time of 11:00 AM to 12:00 Noon. We are working to address the discrepancy in the time listed on the website.
Mobile and digital technologies have reshaped how consumers approach significant financial and life decisions, including funeral and cemetery arrangements. While they often seek information online first – about products, services, and pricing – increasingly, consumers are gravitating toward providers that can deliver the “experience” that meets their needs.
Learn how digital tools and mobile solutions can be combined with human processes to attract and educate families, and make the funeral and memorialization planning process more convenient and comforting. Matt will discuss key consumer and industry trends, how technology can support these shifts and actions you can take to drive success in your business.
This webinar is being presented by Matt McNulty of Batesville Canada Ltd.
Matt has been a technology consultant with Batesville since 2010. Prior to joining Batesville, he worked with non-profits helping them to implement fundraising management software. He is a graduate from Indiana University. Matt has a wife, 2 kids, and 2 retired racing greyhounds that he enjoys spending time with.
Please Note: Anyone seeking to use the webinars as continuing education credits should register individually so that we are able to track and record their participation.
The 2019 webinar series is brought to you by the following sponsors: