This day of cemetery specific training will focus on some of the requirements and important topics involved in today’s cemetery administration. The day will provide information on Trust Funds & Compliance Issues, Administrative requirements, and Legal Issues involving cemetery administration.
The day will also give you the opportunity for input as we will be holding a panel discussion revolving around other cemetery administration issues including revenue generation, customer service standards and best practices.
Who Should Attend?
This program targets those work in the administration of cemeteries, those who volunteer on local cemetery boards, or the municipal employee whose portfolio includes cemeteries.
8:00 - 8:30am
Registration & Breakfast
8:45 - 9:00am
Introductions and Program Objectives
Jeff MacIntosh , Queensville Cemetery
9:00 - 10:15am
Care & Maintenance and Pre-Paid Trust Compliance
Who can receive prepaid funds?
Gary Carmichael, Guaranteed Funeral Deposits (GFD)
10:15 - 10:45am
Break & Networking
10:45 - 12:00pm
Price Lists, Contracts
By-laws and By-law changes
Minimum Public Register Requirements
Michael D'Mello, Bereavement Authority of Ontario (BAO)
12:00 - 1:00pm
Lunch & Networking
1:00 - 2:15pm
Panel Discussion. Topics may include:
Interment, Memorial & Work Orders
Customer Service Standards
Patty Harris, Beechwood Cemetery (MPGC): Moderator Ian Merritt, City of Oshawa Cemeteries Jeff McIntosh, Queensville Cemetery John Perrotta, Hamilton Municipal Cemeteries Rebecca Zinger, City of Waterloo Cemeteries
2:15 - 2:45pm
2:45 - 4:00pm
Administrative Legal Issues Forum
Common Legal Issues and Concerns
Powers of Attorney
Estate Trustee - Responsibilities and Authority
Legal Terms and Definitions
Howard Mammon, Toronto Hebrew Memorial Parks William C. Draimin, Toronto Hebrew Memorial Parks & Honourary OACFP Legal Counsel
4:00 - 4:15pm
Conclusion & Departure
Member $249.00 Member (more than 2 from one organization) $224.00 each Non-Member $319.00 Supplier $249.00 (+13% HST)
Holiday Inn Barrie Hotel & Conference Centre 20 Fairview Rd. Barrie, ON L4N 4P3
Discount room rates have been secured for attendees ($129.99/night). Reservations must be made by October 17, 2018. To reserve please call the hotel at 705.722.0555 ext 1 and provide the group code CFP or make your reservation online.