Conflict in the workplace is an unwelcome occurrence. It happens in all types of businesses and must be dealt with effectively to maintain a healthy work environment. The funeral home is no different; in fact, it may be more prevalent as a result of our work surroundings. Many of our funeral homes are fast-paced, time-restricted, emotionally charged environments, and the demands placed on us by families and our employers can stretch us to our limits. After all, two people can’t be expected to agree on everything, all the time. Understanding how to constructively deal with conflict instead of running away from it is important to maintain a healthy work environment. When conflict is mishandled, it can cause tremendous harm and hurt to both professional and personal relationships. When handled in a respectful and positive way, however, conflict provides an opportunity to reinforce the relationship between parties. By understanding what conflict is and learning how to resolve conflicts, you can maintain the strength of your personal and professional relationships.