Online Education

Online Continuing Education - On-Demand Webinars

 Unless otherwise indicated all on-demand webinars qualify for 1 CEC in Category A.

Recorded Education Sessions

Session Fees - Various

Available Recorded Events:


This is the only recognized course for the certification of crematorium operators in the province of Ontario. This program will ensure you have the necessary training required under the FBCSA. Participants will gain a thorough understanding of the cremation process, consumer protection for cremation clients, and best service practices and standards. This program is open to anyone involved with any aspect of the cremation process including counsellors, funeral directors, full and part-time operators and owners. This program is the first phase towards operator certification. Full certification will be granted upon successful completion of the self-administered exam AND verification that the participant has completed fifty (50) cremation cases (second phase), for which participants have one full year from the date of the program to complete. The OACFP recommends that anyone who has not attended a crematorium training program within the last five years should attend.

 

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Tour Kawartha Aquamation and learn about the Alkaline Hydrolysis process along with the legal, municipal and regulatory requirements for establishing and operating an alkaline hydrolysis business in Ontario.

 

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You will learn how to assess your own risk factors for Compassion Fatigue Vicarious Trauma, workplace and individual strategies for reducing the effects of Compassion Fatigue Vicarious Trauma, and evidence-based strategies for working well in high-stress, trauma-exposed work.  CE Credit 1 hour Category B.

 

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This presentation will provide an overview of research into Emotional Intelligence and work stress along with practical advice on how to improve Emotional Intelligence to enhance happiness, improve client satisfaction and, improve productivity. Drawing on discoveries she made while working on her Ph.D. in Psychology, Melanie will share some of the key findings from her book " Emotional Intelligence for Funeral Directors "

 

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This webinar will provide an overview and introduction to ethics as they relate to bereavement sector professionals.  This is the first part of a series of presentations specifically developed for the OACFP and Ontario bereavement professionals and will be part of our new Creating a Climate of Ethical Choices in the Bereavement Profession micro-certification credential.

 

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It is common to look to our past when planning for the future. However, do you dwell on mistakes or choose to focus on lessons learned? It can be problematic when we allow our past to define who we are and limit our ability to achieve success. Instead, we need to embrace our past and lean into our future so that we can leap forward. This will help you to define your purpose, harness your power and boost your effectiveness. In this keynote, we will explore four ways to maximize your potential so that you create the story you want to tell about yourself. 

 

 

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In this presentation, Dr. Rob Graham will share research-based insights on how the organizations he studied were able to do more with less, and overcome as opposed to being overcome by technology. He will specifically address some of the bereavement sector's 'pain points' based on the information gathered during the focus group session held with OACFP members.

 

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Medical Assistance in Dying (Maid):  What It Is and What It Isn't. - Presenter, Dr. Sandy Buchman

Since 2016 Ontarians have been increasingly choosing to schedule their own deaths through the Medical Assistance in Dying (MAiD) program.   As Bereavement Sector professionals, we must be ready to answer questions, understand how this affects our operations, and respond with accurate and current information.  Join us in conversation with Dr. Sandy Buchman from the Ontario Medical Association who will give us an overview of (MAiD) focusing in on what it is and what it is NOT.  Learn about the evolution of this end-of-life option since legalized in Canada, the current process and procedures for eligibility and the changes that are anticipated for the future.  A must attend event for those who are serving families in advance of need. 

 

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As the world navigates the pandemic, each person has to navigate their own lives at home and work as best they can.  World events have added another layer to a culture that had leaders already feeling stressed.    While nothing can be done to fix the overall situation, resilience tools can make the experience of navigating uncharted territory better. In this session, you'll discover some fresh insights and inspiration to rally and keep succeeding amidst the forever-changing landscape of uncertainty.

 

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On Demand Webinar: The Right Way of Death, The Problem - Presenter, Eric Layer

Author Eric Layer has spent his career helping brands navigate the winds of change, after spending most of his life in and around the family business of funeral homes and cemeteries. He leverages that unique perspective to paint a vivid picture of what today’s bereavement professionals are getting right—and what they’re doing wrong.

 

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On Demand Webinar: The Right Way of Death, There is Hope - Presenter, Eric LayerA

The current uncertainty around death care is not the sector’s fault, but it is their problem. The calling is hamstrung by mixed messages. It’s tough for a modern bereavement professional to decide whether to be a leader or a follower, salesperson or confidant. But there is a right way to do death, and funeral professionals are experts. The future of the business will require a recognition of that truth so that those who work in death care can reclaim the soul of the calling and guide families with care and confidence.

 

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Navigating diversity and inclusion issues has always been complex and multifaceted but, in this past year, this area has become increasingly critical and challenging for workplaces.  Given that organizations are facing more scrutiny than ever before with respect to diversity and inclusion in the workplace, understanding obligations and ensuring expectations have been clearly communicated to employees, clients, and relevant stakeholders are more important than ever before.

 

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