Mandate to Be Great: The 5 Traits of Techno-Resilient People and Organizations
Overview
In this presentation, Dr. Graham will share research-based insights on how the organizations he studied were able to do more with less, and overcome as opposed to being overcome by technology. He will specifically address some of the bereavement sector's 'pain points' based on the information gathered during the focus group session held with OACFP members.
The current uncertainty around death care is not the sector’s fault, but it is their problem. The calling is hamstrung by mixed messages. It’s tough for a modern bereavement professional to decide whether to be a leader or a follower, salesperson or confidant. But there is a right way to do death, and funeral professionals are experts. The future of the business will require a recognition of that truth so that those who work in death care can reclaim the soul of the calling and guide families with care and confidence.
The current uncertainty around death care is not the sector’s fault, but it is their problem. The calling is hamstrung by mixed messages. It’s tough for a modern bereavement professional to decide whether to be a leader or a follower, salesperson or confidant. But there is a right way to do death, and funeral professionals are experts. The future of the business will require a recognition of that truth so that those who work in death care can reclaim the soul of the calling and guide families with care and confidence.
The current uncertainty around death care is not the sector’s fault, but it is their problem. The calling is hamstrung by mixed messages. It’s tough for a modern bereavement professional to decide whether to be a leader or a follower, salesperson or confidant. But there is a right way to do death, and funeral professionals are experts. The future of the business will require a recognition of that truth so that those who work in death care can reclaim the soul of the calling and guide families with care and confidence.