Emotional Intelligence for the Bereavement Sector.
Webinar
Duration
From 49.00 $
1 Credits
Overview
This presentation will provide an overview of research into Emotional Intelligence and work stress along with practical advice on how to improve Emotional Intelligence to enhance happiness, improve client satisfaction and, improve productivity. Drawing on discoveries she made while working on her Ph.D. in Psychology, Melanie will share some of the key findings from her book " Emotional Intelligence for Funeral Directors "
This presentation will provide an overview of research into Emotional Intelligence and work stress along with practical advice on how to improve Emotional Intelligence to enhance happiness, improve client satisfaction and, improve productivity. Drawing on discoveries she made while working on her Ph.D. in Psychology, Melanie will share some of the key findings from her book " Emotional Intelligence for Funeral Directors "
This presentation will provide an overview of research into Emotional Intelligence and work stress along with practical advice on how to improve Emotional Intelligence to enhance happiness, improve client satisfaction and, improve productivity. Drawing on discoveries she made while working on her Ph.D. in Psychology, Melanie will share some of the key findings from her book " Emotional Intelligence for Funeral Directors "