Funeral Directors, Class 1 - Holy Cross Catholic Funeral Home

Funeral Directors, Class 1

Holy Cross Catholic Funeral Home

Catholic Cemeteries & Funeral Services - Archdiocese of Toronto (CCFS) is a bereavement industry leader.  At CCFS our success can be attributed to our infinite commitment to the bereaved and providing compassionate care immersed in tradition, values, and faith.  Starting in 2014, for the next 3 years, CCFS has successfully expanded its bereavement services to include two funeral homes located on our cemetery properties, with a third funeral home expected to open in the spring of 2023.  CCFS families can now arrange all their funeral, burial and cremation needs in one convenient location. 

We are presently looking to add an additional Funeral Directors to the team at Holy Cross Catholic Funeral Home, located in Markham.  The Funeral Director will report directly to the Funeral Home Manager and will be responsible to assist with the day-to-day interactions with CCFS families and visitors from the first point of contact to the final disposition. 

Core Responsibilities:

  • Works collaboratively with the team to arrange, coordinate and direct funeral services from the first point of contact to the final disposition. Complete contracts and manage various documents with the required level of details, accuracy, and confidentiality.
  • Co-ordinate and liaise with families to create various memorial tributes for decedents prior to and during funeral services using the various technological applications available.  
  • Ensure that every aspect of client family care and service provided is done with the highest professional standards and compassionate care between funeral and cemetery services.  Direct and lead Funeral Director Assistants and support staff to ensure they assist you in providing superior customer service.
  • Work to understand the important relationship between the funeral home and the cemetery property to ensure a cohesive and collegial working environment.
  • Develop and maintain relationships within the Catholic community for the purposes of mission fulfillment, revenue generation and market share growth. 

 Our Offer:

At CCFS we recognize the importance and mutual benefits of building a long lasting and rewarding employment relationship with our employees.  As a valued employee you can expect:

  • secure employment with balanced work schedules
  • competitive salary & full benefit package
  • employee-matched pension plan program
  • generous performance team based quarterly & annual incentives
  • employee assistance programs
  • uniform & dry-cleaning programs
  • a great work environment  
  • professional advancement opportunities

 Experience & Qualifications:

  • Class 1 Funeral Directors license and experience.
  • Exhibits superior arrangement and directing skills as well as being well versed in Funeral Home procedures and business practices.
  • Demonstrates superior customer service skills by working both independently and as part of a team.
  • Possesses outstanding interpersonal, presentation, verbal and written communication skills.
  • Exceptional attention to detail and consistently high level of accuracy.
  • Ability to use and learn various technological applications common within funeral homes.
  • Strong organizational skills, ability to manage multiple tasks simultaneously and works well under pressure.
  • A thorough understanding of the Catholic faith, beliefs, traditions and practices pertaining to funerals, funeral mass and burials is essential.
  • A valid Ontario Class G Driver’s License and a clear Police Clearance Record is a required.

Interested Funeral Directors who share our vision to provide compassionate care for a broad spectrum of bereavement services and are looking for a unique and mutually rewarding employment experience are invited to submit their resume and cover letter in confidence to: 

Catholic Cemeteries & Funeral Services – Archdiocese of Toronto